Care Plus Group Training Academy Privacy Notice

Information we collect from you

First name and surname
Date of birth (for proof of age)
Email address
Company or Individual address
Company or individual contact number

How your information is used

Registering you with the awarding body
Contacting you with information regarding the training course you are booked on
Sending certificates to you upon course completion
Contacting you regarding re-certification or inform you about up coming courses that may be of interest (only if you clearly opt-in to allowing us to contact you in this way)

How we keep your information safe

Your records are stored on our secure computer systems
Your records are only accessible by authorised personnel
We only keep your information for as long as necessary
We dispose of your information safely and securely

Who we share your information with

We only share your information with the training qualification awarding body

Unless:

You ask us to share with others
We ask and you give us specific permission to share with others
We have to share your information by law

How long your information is kept

Your information will be kept for as long as necessary to comply with the UK GDPR

Lawful basis for Processing (using your information)

We process your information as set out in Article 6 of the UK GDPR.

(a) Consent: the individual has given clear consent for us to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract we have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).

(f) Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

Your rights

The right to be informed– Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement under the UK GDPR.
The right of access– Individuals have the right to access and receive a copy of their personal data, and other supplementary information.
The right to rectification- The UK GDPR includes a right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.
The right to erasure– The UK GDPR introduces a right for individuals to have personal data erased.
The right to restrict processing- Individuals have the right to request the restriction or suppression of their personal data.
The right to data portability- The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services.
The right to object- The UK GDPR gives individuals the right to object to the processing of their personal data in certain circumstances.
Rights in relation to automated decision making and profiling.

Right to withdraw consent if we are processing your information on this basis.

Right to complain to a supervisory authority- You have the right to complain to the Information Commissioner’s Office if you feel your rights have been breached by telephoning 0303 123 1113 or visiting https://ico.org.uk/global/contact-us/.

If you would like to exercise any of your rights, need any more information, or wish to make a complaint, please contact us using the details below:

Contact information

Data Controller and Data Protection Officer

Care Plus Group

Company number – IP031272

ICO registration number – Z3629778

c/o Business Information Service

The Val Waterhouse Centre

41-43 Kent Street

Grimsby

DN32 7DH

Email us: cpg.businessunit@nhs.net